BetRivers Casino Ontario: Review of Live Betting & Mobile App

Last Updated: January 18, 2024 Overall Rating: 4.5/5

Founded in 2018, BetRivers Casino is an iGaming site with over 350 top-notch games from trusted software providers. The platform was founded by Rush Street Interactive and has been available to players in some US states since 2018. In 2022, BetRivers Ontario was launched after being licensed by the Alcohol and Gaming Commission of Ontario. Learn everything you need to know about this online gaming operator in our review.

BetRivers Casino website BetRivers Casino website
Pros and Cons for BetRivers Casino:
  • Multiple awards
  • Sleek mobile app
  • Comprehensive FAQ
  • Telephone support available
  • Customer service provided in French
  • No free play
  • Support is not available 24/7
Rating Summary: Games and Software Rating: 4/5 Usability & Compatibility Rating: -/5 Banking Rating: 4/5 Fair Play and Safety Rating: 4/5 Responsibility Rating: -/5 Customer Support Rating: 3/5
Casino Info: Available in Ontario Yes Since: 2019 Live Chat: Yes Payout Speed: EWallets: 0-1 hours Bank Transfers: 1-7 days Cheques: Not offered Card Payments: 1-7 days Pending Time: 0-24 hours Live Dealers: No Ongoing Promotions: Yes

BetRivers casino has a number of outstanding features that immediately sets it apart from many other casinos in Ontario. One of these features is the unbelievably low wagering requirement, which we will be checking out in a bit more detail shortly.

In this review, you will find all you need to know about this iGaming site. We will discuss the games, banking system, customer support options, and security measures available at this platform. If you are a player looking to start out with this casino, our comprehensive review is all you need to get all the necessary information.

Casino chips, dice and BetRivers casino app for all the features of BetRivers casino

BetRivers Ontario Highlights: Reasons to Play at This Casino

With so many options out there, a casino needs to be excellent unique to attract more players. BetRivers is more than just a mediocre casino; it has various features that make it a suitable gaming platform for everyone. In this section, we present you with the most outstanding facts about this Ontario online casino. There are so many ascpects this casino excels in that we had a hard time making this.

Low Wagering Requirement

The wagering requirement of the BetRivers Casino is just 1x, which is just amazing. This is something we do not see often at online casinos. It gives you the possibility of cashing out your wins quickly without having to bet huge amounts.

French Support

The casino has a team of support agents who responds fast in a professional and friendly manner. However, what impressed us most is the availability of support in French. It takes less than a minute to switch to a French customer care representative once you make the request.

Multiple Awards

Another impressive fact about this casino is its list of numerous awards. It has been recognized several times as the best casino operator and best customer service operator. Some of its most recent award include the EGR North America Awards Social Gaming Operator of the year 2021 and 2022.

iGaming Laws and Regulations in Ontario

Legal online gambling kicked off in Ontario on April 4, 2022, making it the first Canadian province to have a regulated iGaming market. Since then, more than 30 iGaming sites have been launched in the province. BetRivers was one of the first casinos to begin operation on April 4.

Online gambling in Ontario is regulated by iGaming Ontario (iGO), a subsidiary of the Alcohol and Gaming Commission (AGCO). Thus, all iGaming sites operating legally in Ontario are licensed by the AGCO.

Other Casinos Licensed to Operate in Ontario

Looking for more games or other casino services? Here are some other iGaming Ontario casinos that are similar to Bet Rivers.

Casino chips and a mobile phone loaded with BetRivers casino gaming library

Excellent Gaming Library at BetRivers Casino

With only 351 games presently, BetRivers sure does not have the largest games library for Ontario players. However, the games available are of high-quality, and carefully selected from the best software providers. This means you can have an immersive and thrilling gaming experience despite the small games collection.

Some of the providers powering the casino are IGT, Wazdan, Netent, Red Tiger, and Evolution Gaming. The games library consists of slots, table games, live dealers, and video poker.

Online Slots

There are about 250 slots in BetRivers Casino. These include classic slots, 3D video slots, megaways, jackpots, and many others. The selection includes some interesting titles like Divine Fortune, Raging Rhino Megaways, and Zeus online slots. To add more fun to your online slots in Ontario, you may participate in the daily slots races organized at the casino.

Classic Table Games

At the time of writing this, we found just about 30 classic table games in this NetEnt online casino lobby. This includes variants of Baccarat, Poker, and Roulette. However, we were surprised not to find any version of Blackjack in the classic table games selection.

Live Casino Games

Unlike the classic table games selection, there are various Live Blackjack casino variants in the lobby. In addition to these, there are different versions of Roulette, Baccarat, and Poker. Live versions of other classic table games such as Sic Bo, Craps, Fan Tan, and Dragon Tiger are also provided. To make the live selection more interesting, the casino offers game shows such as Football Studio and Monopoly Live. There are a total of 26 live dealer games available.

Specialty Games

There are just a few specialty games available to players at BetRivers Casino in Ontario. You won’t find the popular bingo games and scratch cards at this casino. However, there are 8 Slingo games, including Baking Bonanza and Deal or No Deal Slingo. You’ll also find Prairie Thunder Keno in the lobby.

Poker Games

There are 7 video poker, 10 classic table poker, and 3 live dealer poker games at BetRivers Casino. Some of the best poker titles are Live Casino Hold’em, Live Three Card Poker, Pai Gow Poker, Ultimate Texas Hold’em, and Game King Video Poker.

Games and Software Rating: 4.2

Due to the wide variety of games BetRivers Casino offers and the developers it partners with, we have given it a 4.2 rating here. Nevertheless, the casino could be better if it adds demo games to enable free play.

BetRivers mobile app is loaded perfectly on a mobile phone

Usability & Mobile Compatibility of BetRivers Casino

Gamers looking to play at BetRivers Casino in Ontario with their mobile devices won’t be disappointed by this platform. The website works smoothly on all devices, so it doesn’t matter if you visit with an Android or iOS device, you’ll enjoy all of its services.

Most casinos offer mobile casino apps nowadays. Similarly, this operator offers downloadable mobile applications for both Android and iOS devices. These applications give you a better experience on mobile devices as the games and all other features load faster.

To download the application, visit the Google Play Store or Apple App Store, depending on your device. Install it on your device like every other application and sign in to play for real money.

The Best Mobile Casino Games at BetRivers

BetRivers is just like every other modern Canadian online casino. All of the games work on mobile. You can play slots, table games, video poker, live dealers, and even specialty games on the mobile application and website. Expect high quality visuals and sound effects as BetRivers partners with top software providers. Examples include Microgaming's 9 Masks of Fire, Netent's Starburst, Evolution Live Blackjack, Baccarat, and game shows like Deal or No Deal. All these games work smoothly on mobile as they're built with HTML5 technology.

Does this Ontario Casino Offer French Support?

Yes, this Canadian iGaming site provides support in French. If you send an email in French, you will get a reply in the language. You may also request French support via live chat and you will be immediately transferred to a French-speaking agent.

Usability & Compatibility Rating: 4.0

BetRivers Casino earns a 4.0 rating in this section as it is an easy-to-use platform for every player. It works with mobile devices smoothly and also ensures support is available in French.

A debit card inserted into BetRivers online casino website on a mobile phone

The Banking System at BetRivers Ontario

BetRivers Ontario was launched specifically for gamers in the province. Thus, it accepts payments in Canadian dollars and supports easy casino banking options. All transactions are processed for free at the casino.

Deposit Options

Funding your BetRivers casino account may be done via multiple options. These include:

The minimum deposit amount for any of these options is $10 while the maximum depends on the payment method.

Withdrawal Options

Payouts are done via Interac, Paypal, and Online Banking/ACH at BetRivers. The minimum payout amount at this Interac online casino is $10 and the maximum varies with payment processors.

Once you submit a withdrawal request, the casino begins to process it immediately. In most cases, it takes only a maximum of 24 hours to process withdrawals, within which you may cancel your request.

After the approval, the time it takes to get to you depends on the specific method. For Interac and Paypal payouts, the money gets to your account within an hour. Withdrawals via online banking/ACH take 1 to 5 banking days to get to you.

Best Payment Option to Use at BetRivers Casino in Ontario

The best payment option for Canadians at many online casinos is Interac, and it is the same here. Apart from being a local Canadian banking processor, Interac allows for convenient deposits and withdrawals, straight to and from your bank accounts. It also ensures your money gets to you quickly after your payout is approved.

Banking Rating: 4.0

Although there aren't many payment options at BetRivers, we were impressed by the speed of transactions, hence the 4.0 rating. Transactions are also processed for free. Nevertheless, this casino could be better if it accepted cryptocurrencies.

A security sign for BetRivers Casino Guarantee Safety & Fairness

Does this Canadian Casino Guarantee Safety & Fairness?

There’s no need to worry about fairness or safety while playing at BetRivers Casino in Ontario. The Canadian iGaming platform takes the protection and privacy of its players’ sensitive information very seriously. The casino site uses SSL encryption which is verified by CloudFare Inc. Through the SSL technology, it keeps your private data and payment information safe from fraudsters.

Furthermore, the operator partners with only reputable software providers. Even though the casino has no RNG certificate, its games have already been tested by third-party auditors before being released by the providers.

Does this Ontario Casino Have Any Awards?

At the time of writing this, BetRivers have only been functioning in the Canadian province for a few months, so the Ontario-specific site has received no awards. However, the operator has been offering its services outside Ontario for a while and has received many awards.

These are some of the awards received by the operator:

Fair Play and Safety Rating: 4.0

BetRivers has gotten a 4.0 rating here due to the impressive list of awards earned by the operator and the top-notch security it offers players. Nevertheless, we believe it can improve by partnering directly with a testing agency.

A lock, timer and 18+ sign with a security logo for responsible gambling tools

Responsible Gambling Tools Available at BetRivers Ontario Casino

Bet Rivers allows you to self-regulate your activity on its platform. It provides you with tools such as deposit limits, spending limits, time limits, and wagering limits. If you want to take a break, you may use the self-exclusion or cool-off (self-suspension) options.

Sadly, unlike many other Canadian online casinos, BetRivers does not have a page where safe gaming tips are provided. It only discusses the responsible gaming for Ontario players briefly in its terms of service and also in its FAQ. Despite that, it partners with ConnexOntario to help players get professional gambling help.

Responsibility Rating: 4.0

BetRivers manages to earn a 4.0 rating here as it offers enough responsible gaming tools. The only thing that keeps it from getting the maximum rating is the lack of reality checks. Also, we believe it can improve by adding a page where it provides self-assessment and safe gambling tips for its users.

A customer care representative is providing support 24/7 for BetRivers Casino

BetRivers Ontario Casino Customer Support: Available Contact Options

Getting help is pretty easy here. Whenever you need assistance, simply navigate to the help centre from the menu. You may not even need to ask the support team a question as there is a comprehensive FAQ section in the help centre. This FAQ section provides answers to numerous questions under categories like registration, account, geolocation, deposits, withdrawals etc. There’s a search bar at the top of the help page which could help you locate your answers easily.

If you do not find your answer in the FAQ section, you may reach the support team any time from 9:30 AM to 2 AM EST. There is a friendly and professional support team, so you can be certain that your challenges will be resolved quickly.

Here are the methods to reach the Canadian support team:

Customer Support Rating: 3.0

Even though the support system at BetRivers Casino is good, you cannot reach the team 24/7. It also lacks a submission page which makes it easier for users to drop an email. Hence, it only receives a 3.0 rating here.

BetRivers Ontario Sportsbook

If you ever get tired of playing casino games and feel like betting on sports instead, simply navigate to the sportsbook section of Betrivers. BetRivers offers you more than 25 sports, including Hockey, Football, Baseball, and Basketball. What’s more, it offers live betting and also has a section where some live sports events are streamed.

Celebrities that Endorse this Canadian Casino

The brand is endorsed by many American celebrities, including James Blake, George Karl, Joakim Noah, Mike Ditka, Bobby Valentine, and Mask Schlereth. To boost the brand in Ontario, the casino named Canadian broadcasting icon Dan O’Toole as brand ambassador in April 2022.

FAQ

Final Overview: Is the BetRivers Casino Ontario Worth Checking Out?

There are so many reasons anyone would love to play at BetRivers Casino. Its selection and variety of games are fantastic. Another impressive area is this casino’s compatibility with mobile devices. Most importantly, the casino is safe and secure for gaming. It operates with an AGCO license and uses the necessary security tools. However, the casino needs to improve on its limited-time customer service and the lack of demo games for free play.

Overall Rating: 3.9

BetRivers gets a final 3.9 rating which is well above average. It has an average selection of games, top-notch security and responsible gaming tools, and excellent mobile compatibility. Despite all of that, it needs to improve its services in different areas.

Review details Reviewer: Meri Zimic Date Reviewed: November 9, 2022 Reviewed Casino: BetRivers Casino Editor's Rating: 4.5/5
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Meri Zimic - Author
Meri Zimic - Author

With more than half a decade of experience, Meri Zimic has been planning, writing, and publishing content for OntarioGambling.ca and the GambleSites Network since the inception. With her Bosnian heritage, she loves the multi-cultural aspect of Ontario and it's varied players.

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