OLG Ontario Casino: Full Guide for 2024

Last Updated: January 31, 2024 Overall Rating: 3.5/5

OLG Casino in Ontario has been present in the Canadian gambling market since 1975, catering to Ontario players for almost 50 years. It’s a government-owned lottery site that went through a complete modernization process and now offers casino games and sports betting together with the classic lottery games.

PlayOLG Casino website PlayOLG Casino website
Pros and Cons for PlayOLG Casino:
  • Fully legal and regulated by AGCO
  • Reputable brand with a long history
  • Notably safe and secure site
  • Excellent mobile applications for Android and iOS
  • It's part of the Interac casino site list
  • Offers single parlay sports betting for Ontario punters through the PROLINE+ brand
  • Limited game library
  • Limited choice of payment / withdrawals methods
  • Mixed reviews with numerous complaints from registered players
Rating Summary: Games and Software Rating: 0/5 Usability & Compatibility Rating: -/5 Banking Rating: 0/5 Fair Play and Safety Rating: 0/5 Responsibility Rating: -/5 Customer Support Rating: 0/5
Casino Info: Available in Ontario Yes Since: 2015 Live Chat: Yes Payout Speed: Live Dealers: No Ongoing Promotions: Yes

AGCO's Restrictions on OLG Ontario Promo Codes

On our website, we are committed to adhering to the strict regulations set forth by the Alcohol and Gaming Commission of Ontario (AGCO) regarding online gambling promotions. Consequently, we are unable to feature any bonuses, promo codes, or similar inducements related to OLG Ontario.

This limitation is due to specific regulations imposed by the AGCO. According to the AGCO's updated Registrar's Standards for Internet Gaming, public advertising of inducements, which includes bonuses, credits, and promo codes, is strictly prohibited. These regulations are in place to ensure responsible gambling and to protect vulnerable demographics, particularly minors, from exposure to gambling incentives. For more detailed information on these regulations, you can read the official guidelines at AGCO's Website.

For players who are interested in exploring OLG promo codes, we reccommend visiting the official website. The iGaming site provides accurate and up-to-date information about any available bonuses, in full compliance with AGCO regulations. Players looking for legitimate and regulated offers can visit the official OLG site at olg.ca.

Different casino gaming items with OLG casino logo for the casino highlights

Highlights: What Makes OLG Casino Stand Out in Ontario?

When it comes to Ontario iGaming sites, OLG has been on the throne for quite some time - and it still is at least in terms of brand reputation and awareness. However, there’s more to the site than the fact that it's owned and operated by government bodies.

With the much-needed modernization, OLG Casino in Ontario has become one of the top online casinos in Canada that delivers a world-class gaming experience to customers. This is what makes OLG stand out from the rest:

Provides the Highest Level of Player Safety and Security

OLG casino is owned and run by the Government of Ontario, meaning that Canadians don’t have to sign up to offshore casinos to enjoy their favourite casino games. Additionally, any winnings made while playing at OLG are tax-free for Canadian players, while OLG runs a community sponsorship program to invest 100% of the proceeds in the province of Ontario.

Offers a Good Variety of Top Online Slots and Live Dealer Casino Games

Although OLG’s game library is not the most comprehensive we’ve seen, it does offer a good variety of classic and newly released slots, table, and even live dealer casino games. With a solid range, the lobby is bound to satisfy even the pickiest players.

Is Online Gambling Legal in Ontario: iGaming Laws and Regulations

It’s been almost three years since the Ontario government revealed their plans to legalize online gambling and end OLG’s online gambling monopoly that’s been in place for more than four decades.

The Canadian province of Ontario finally signed into law the legislation to allow for a licensing regime in April 2022. Online gambling was a gray area in the province beforehand, with OLG being the only licensed and regulated operator to offer iGaming services to Ontario players.

However, many offshore online casinos and betting sites were operating in the state with licenses issued by offshore jurisdictions, including ones from the Malta Gaming Authority, Curacao Gaming Authority, and Kahnawake’s Gaming Commission.

The Criminal Code of Canada prohibited gambling activities in general, but section 207 allowed for a number of exceptions and we’ve seen acts modernizing and revitalizing the industry. With the introduction of the new legislation, online gambling is now fully legal in Ontario but it’s strictly monitored and regulated by the Ontario Alcohol and Gaming Commission.

On top of the AGCO, a separate governing body named iGaming Ontario has been created to regulate and monitor privately-owned betting sites. OLG Ontario is in fact the only legal casino site currently operating in Ontario that’s not part of iGO.

Additionally, all software developers that supply the games at licensed casino sites must first be given permission by the AGCO and iGaming Ontario. There are several regulations in place to prove game fairness and there are rules that state autoplay is banned with the minimum spin speed for slot games set at 2.5 seconds.

Other Casinos Licensed to Operate in Ontario

For decades now, OLG Casino was the only legal and regulated online gaming site in Ontario. However, with the implementation of the new legislation on April 4, 2022, numerous casino site operators have received licenses and already operate legally in the province.

All of these sites are great options for anyone looking for legit and licensed online casinos in Ontario, so you won’t go wrong if you’re looking for diversity below.

OLG casino gaming library screen on a tablet with a casino logo

Gaming Library: What Kind of Online Casino Games Are Available?

OLG’s game library consists of more than 150 slot games, 29 table games, a few instant games, a selection of online video poker games, and a live casino. Although it’s not the most comprehensive out there, the game library will satisfy everyone’s taste.

The games are powered by industry-leading software providers, such as NetEnt, IGT, Blueprint, Everi, AGS, and SG Digital. All the games are available in demo play, which means that players can try the OLG games for free before playing for real money.

Online Slots

Slots make for the biggest part of OLG’s game library, and the selection is adequate. OLG has partnered with some big names when it comes to slot selection, and it’s one of the best NetEnt casinos for Ontario players. There’s a good selection of classic slots, 3D slots online, megaways, progressive jackpots, and much more.

Besides NetEnt, players will find many top online slots powered by software providers such as Blueprint, IGT, Red Tiger, and more. Some of the most popular slots include:

Although slot tournaments are not available at the moment, there are many progressive jackpots with a cumulative jackpot that reaches seven figures. What’s more, even users that are not registered at OLG can try the demo free play on popular titles such as 88 Fortunes and Starburst online slots.

Classic Table Games

When it comes to classic table games, OLG doesn’t disappoint. Overall, there’s a good selection of classic blackjack, roulette, and other card games. Moreover, the site features some unique variants of popular games, such as Blackjack Poker & Pairs with Surrender and Zappit Blackjack. When it comes to card games, the selection includes Baccarat, Let It Ride, 3 Card Stud, and other poker games.

Live Casino Games

In Ontario, OLG’s live casino is probably its biggest selling point right now. OLG’s own in-house live dealer section always features a handful of tables and deserves all praise. This usually includes classic blackjack, roulette, baccarat, and Texas Hold’em poker, among others.

The streams work flawlessly, the dealers are pleasant and informative, and it offers an excellent online gambling experience overall.

Specialty Games

Being the primary lottery game provider in Ontario, it’s only natural that OLG offers a number of lotto draws. From classic Lotto 6/49 and Lotto Max to innovative games such as Poker Lotto, Wheel of Fortune Lotto, and Mega Dice Lotto, the selection is one of the greatest we’ve seen.

Besides, the site also features Keno and other instant games such as The Price Is Right. Unfortunately, OLG’s popular scratch cards cannot be purchased online and they’re only available at OLG’s retail locations.

Poker Games

OLG is probably not the go-to site for poker enthusiasts, but it does feature a few poker games. The live casino has a real-dealer Ultimate Texas Hold’em table, and there’s a good selection of video poker games, including the likes of Ultimate X Poker, Triple Play Video Poker, Five Play Video Poker, and more. Additionally, the table games section also features some poker games, such as Four Card Poker, Mississippi Stud Poker, and Fortune Pai Gow Poker.

Some gaming items on a mobile phone with a big check mark for OLG casino Usability and Compatibility

Usability & Mobile Compatibility: Is the Casino Compatible With Mobile Devices?

With OLG Casino’s modernization, the operator made sure to update the website to the most modern standards. The desktop site works fast, is easy to navigate, and is very user-friendly, but what impressed us the most are the mobile apps.

Namely, OLG app is available on both Android and iOS devices through the mobile apps available on the Google Play Store and App Store, respectively. The applications work great on both devices and they implement all the features present on the desktop site. Although the mobile version of the website is also adequate for mobile use, we strongly suggest downloading the app, as it offers an excellent mobile casino experience.

To download the app, all you need to do is look for it at the Google Play Store or iOS App Store, depending on your device, or click on the “Download OLG App” button on the website. What’s even better is that it’s an all-in-one app, including both the OLG lottery and casino.

The users can thus scan their lottery tickets and play their favourite games at the same time. Unfortunately, to enjoy sports betting, users have to download the separate ProLine+ betting app.

The Best Mobile Casino Games at OLG CasinoOntario

All the games that are available in OLG’s game portfolio are available on mobiles too — including the live casino. When it comes to slots, there are plenty to choose from, and some of the most popular mobile slots for Canadiens include:

Classic table games are also available on the go, which means that players can enjoy blackjack, roulette, and baccarat on their phones as well.

Does OLG Casino Offer French Support in Ontario?

Both the OLG website and mobile casino applications are available in English and French. The language toggle button is located in the top right part of the screen, and all the menus are available in French, including the extensive FAQ section.

Additionally, the live chat support is also available in French, and even the phone support has Francophones that will be happy to assist you with any issue you might have.

A few credit cards for banking options of OLG casino

Banking Options: Which Deposit and Withdrawal Options Are Available?

The banking options at OLG aren’t as diverse as compared to privately owned online casinos, but they do the job. Being a government-owned operator, OLG processes all transactions through Electronic Funds Transfer, and users can only deposit and withdraw money through their bank accounts.

The options here include VISA and Mastercard debit and credit cards, as well as Interac.

Deposit Options

When it comes to depositing at OLG, Canadian players have only a couple of options to choose from. You can deposit through a debit card or Interac online. The card options include VISA and Mastercard, but take an extra layer of security and use MasterCard SecureCode and Verified by VISA.

Additionally, if you opt for Interac online, they can do so using your Interac Online account, which is a different service than the regular Interac you use in stores - as a special service for secure online transactions.

All the deposits made at OLG are processed instantly with the minimum deposit set at CA$15. Although there’s no deposit limit in place, players need to have verified their accounts to make transactions over CA$3,000. OLG doesn’t charge any fees for deposits but some banks do, so make sure to check with your bank if there are any fees in place before making a deposit.

Withdrawal Options

All withdrawals at OLG are made through Electronic Funds Transfer too, which means that the site will transfer your winnings directly into your bank account within 3-5 business days. However, before a user requests a withdrawal, they must register their bank account with OLG. This is the case only for the first withdrawal, provided the user doesn’t change their bank account details.

Unfortunately, OLG is not among the top Interac casinos for us, as it doesn’t accept Interac for withdrawals. The only option is a direct online bank transfer but once the money is transferred to your bank account, you can cash out using your credit/debit card at any ATM.

The verification process takes 5 to 7 business days and it’s a one-time process, while payment requests usually take from 3 to 5 business days. OLG is not really a fast payout online casino and can’t compare with some rivals in that sense.

The minimum amount you can withdraw is just CA$2, while there’s no maximum withdrawal limit. Also, OLG doesn’t charge any fees for withdrawals.

What Is the Best Payment Option to Use?

OLG is a government-owned platform that is not willing to take risks when it comes to money transactions, so it doesn’t offer the option to deposit and withdraw money using more modern services such as e-wallets or cryptocurrencies.

That leaves players with only a few options to choose from, out of which the quickest and most convenient way is to deposit through your VISA or Mastercard and withdraw winnings directly to your bank account.

A lock and key on a mobile app and gold coins for fair play and security of OLG casino

Is the Casino a Fair and Safe Gambling Option?

When it comes to safety, security, and fairness, OLG is right there with the best options for Ontario players. It offers a modern 256-bit SSL encryption and works in accordance with Ontario’s Freedom of Information and Protection of Privacy Act (“FIPPA”), Canada’s Anti-Spam Legislation (“CASL”), and other applicable laws to offer the safest gaming for Canadian players.

Does This Ontario Casino Have Any Awards?

The OLG platform has won numerous awards throughout its history, but since its modernization, the only notable award is the Outstanding Business Achievement Awards nomination in 2020.

Different casino gaming items and a hand is holding a stopwatch for OLG casino responsible gambling tools

Responsible Gambling Tools at OLG Casino Ontario

OLG casino takes responsible gambling very seriously and it takes many measures to prevent addictive gambling. Players are obligated to set a weekly deposit limit immediately after they make their first deposit, and OLG even has its own gambling encyclopedia named PlaySmart that contains all the important information regarding safe gambling.

The platform also has a self-exclusion program and works closely with the Responsible Gambling Council (RGC) to help anyone with gambling issues. Moreover, OLG introduced Playsmart Centres in every OLG Slot & Casino as well as Charitable Bingo and Gaming site where Canadian players can get educational resources and advice.

An OLG casino customer support representative is providing support with a laptop

Customer Support: Available Contact Options

The customer support center at OLG is available through live chat and phone. The site also features a comprehensive FAQ section that gives answers to all the most commonly asked questions and potential problems that might occur.

The live chat is available 24/7 for questions related to online gaming, while the phone support operators are available from 8 am to midnight. You can reach OLG support services through:

Does the iGaming Site Cater To Sports Bettors?

OLG Casino has its own online sports betting platform called ProLine+. Players can place bets on popular sporting leagues there, including the CFL, NFL, NHL, NBA, MLB, and MLS, as well as many other international tournaments and competitions.

Celebrities That Endorse This Casino

A few months after Ontario officially opened the doors for legal online gambling, OLG launched a digital betting show that’s co-hosted by Fan590 personality Ashley Docking and former Bachelor Canada member Brad Smith.

FAQ

Is OLG Casino Ontario Worth Checking Out?

Comparing OLG to privately-owned online casinos available in Ontario gives an unfair advantage to the latter — simply because OLG was the only legal site operating in Ontario for decades, while offshore sites were operating in a gray area. Despite this, OLG still manages to hold up with most of them, and even outscore them in some areas.

It’s a 100% safe, secure, and fully legal platform that offers a good selection of top-quality games, great customer care, and an excellent mobile gaming experience. With that in mind, we believe that OLG scores well in all areas and is worth checking out.

Review details Reviewer: Meri Zimic Date Reviewed: November 11, 2022 Reviewed Casino: PlayOLG Casino Editor's Rating: 3.5/5
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Meri Zimic - Author
Meri Zimic - Author

With more than half a decade of experience, Meri Zimic has been planning, writing, and publishing content for OntarioGambling.ca and the GambleSites Network since the inception. With her Bosnian heritage, she loves the multi-cultural aspect of Ontario and it's varied players.

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