Jackpot City Casino Ontario: App & Withdrawal Overview

Last Updated: May 1, 2024 Overall Rating: 4.5/5

Jackpot City Ontario casino is one of the most reliable online gaming destinations for casino players in Canada for many good reasons. The Jackpot City casino is registered in Alderney and licensed at La Corvee House, La Corvee Alderney, GY9 3TQ, under the Ontario Gaming Commission.

Jackpot City website Jackpot City website
Pros and Cons for Jackpot City:
  • Experienced in the gambling industry
  • eCOGRA certification
  • Mobile application compatibility
  • Responsive live chat support
  • Licensed under proper authority
  • Limited gaming varieties
  • Limited responsible gambling tools
Rating Summary: Games and Software Rating: 5/5 Usability & Compatibility Rating: -/5 Banking Rating: 4/5 Fair Play and Safety Rating: 5/5 Responsibility Rating: -/5 Customer Support Rating: 5/5
Casino Info: Available in Ontario Yes Since: 1998 Live Chat: Yes Payout Speed: Ewallets - 1-2 business days Wire Transfer - 3-7 business days Credit cards - 2-6 business days Cheques - 1-21 business days Live Dealers: No Ongoing Promotions: Yes

This gambling site is one of the oldest platforms in Ontario, and it was established in 1998. CADTREE Limited owns the Canadian platform. It has gained a high level of recognition over the years. In addition, the casino platform has a certification from eCOGRA – a notable fairness testing agency.

If you are wondering whether Jackpot City Casino is great for you as a player from Ontario, then you have come to the right place. In this article, we will consider all the major aspects of the casino, including games and payment options, to help you make an informed decision.

Different gaming items and JackpotCity casino site on a mobile phone for the casino highlights

Highlights of the Jackpot City Ontario Casino: What Makes It Stand Out?

In this review, we will highlight some features that make this Canadian casino stand out from its competition. We will attempt to spotlight some of the excellent features of this casino that make it shine.

Robust Customer Support

Reliable customer service is one of the most important features of a casino, especially for players. Customers can reach support fast on this casino through many means, including a live chat option. Support staff are helpful and always ready to help.

Highly Compatible Mobile Version

Players can enjoy the mobile versions on mobile devices and play easily. The casino's mobile app has almost all the functionalities of the web app, so players can enjoy all the casino's features, as available on the web.

Is Online Gambling Legal in Ontario: iGaming Laws and Regulations

Canada first imposed the Criminal code against gambling in 1892 to prevent gambling problems in states like Ontario. In the present day, gambling has been reformed with its online presence. However, it is impossible to ignore such activities in places like Ontario. Thus, this code is steadily being taken as a cautionary act rather than a criminal one.

On April 4, 2022, Ontario began regulating its online gambling market. Before then, online betting was illegal in the province. The region has done a lot of legwork in the years leading up to 2020, and there was the intention to place a ban on the lottery's online gambling monopoly in 2019. Then, in 2020, authorities introduced the online betting licensing regime. Finally, in 2021, iGaming Ontario established regulations regarding wagering online.

A significant inclusion in the Ontario gambling laws would be the ban on Autoplay and the 2.5-second minimum spin speed on slots. The iGaming authority remains responsible for the regulation of the market. They issue licenses to operators and casino game suppliers as well.

Other Casinos Licensed to Operate in Ontario

We will provide below a list of other top 10 casinos for Ontario players. These casinos are licensed under proper authorities and are legit for use in Ontario, Canada. They include:

JackpotCity Casino gaming library screen on a tablet with a Casino logo

Gaming Library: What Kind of Online Casino Games Are Available?

JackpotCity casino provides a world-class collection of games in Ontario supplied by top gaming software providers. In addition to the variety of games available, players will also find the eCOGRA approval seal of fairness, which means that these games are tested, audited, and monitored to ensure the maintenance of a high standard.

Most of these online casino games are powered by Microgaming, one of the best software providers in the industry. For all intents and purposes, this platform could be recognized as one of the best Microgaming casinos.

With over 400 games available, bettors would find top-tier selections under each game category on this gambling platform. Top game classifications include progressive jackpot slots, top-tier table games, video poker plays, and other fast games. In addition, punters are allowed mobile plays through the provided smartphone applications and instant plays on device browsers.

Online Slots

Microgaming online casino slots dominate the games category on this casino platform. There are hundreds of top online slots available here. Players can have access to classic slot games, video slots, and progressive jackpot slots.

These slots are differently themed; the most famous example is the African Sahara-themed Mega Moolah, a progressive slot. In addition, there are top jackpot slots, including Adventure Palace. Likewise, the Alaskan Fishing online slot can not be overlooked, as it offers one of the best RTP and maximum payouts on the gambling website.

Classic Table Games

There is a wide range of table games for play with close to a hundred different tables on this casino website. They include the classic table games: Blackjack, Baccarat, Roulette, and Poker. Popular titles include:

Live Casino Games

The live online casino section is entirely dominated and powered by Evolution Gaming. These live games are presented using top-tier quality video streaming capabilities. Additionally, these games include a professional croupier representing the house and other players worldwide.

The live-play section comprises top live casino games, including live roulette, blackjack, baccarat, and other games. Even though the live dealer setting appears simple, it oozes superior quality. All playing options are available for easy access by all punters.

Specialty Games

Aside from the main categories of casino games on this platform, there are other games for fast or fun play. However, these gaming categories do not possess high RTPs or payouts like the top selections. The options include Scratch cards, Keno, Bingo, and Craps. Popular preferences include Monkey keno, Samba Bingo, Bonanza Bingo, etc.

Poker Games

The poker section comprises many tables for play, both in the standard and live units. In land-based casinos, there are allowances for poker games on machines, which form the basis of video poker. These video poker games are easily accessible, and players can quickly master the rules.

However, with the advent of top online video poker sites or casino platforms with this gaming software, video poker has been incorporated for desktop and mobile plays, just like at Jackpot City casino in Ontario. The top selections of video poker games include:

Games and Software Rating: 5

The gaming section on this gambling platform is nothing short of excellent. Furthermore, players can rest assured knowing these games are eCOGRA certified.

JackpotCity Casino site is loaded perfectly on a tablet and a mobile device

Usability & Mobile Compatibility: Is the Jackpot City Casino Compatible with Mobile Devices?

One of the best qualities of this casino would be the mobile application availability. However, before making a case for this, it is noteworthy that the platform has a mobile web version, easily accessible on mobile phone browsers across all versions and brands of smartphones available.

The application loads quickly, and the graphics are great. Also, all the casino games available on the web version are available on the mobile version.

Players can get this mobile casino application for use on iOS and Android phones/tablets. The steps below describe the process of getting the application onto your iOS smartphone:

However, for android devices, punters can not find the application on the google play store. Regardless, bettors can download the APK on the casino website at https://www.jackpotcitycasino.com/casino-app/. After clicking on 'download APK', the file gets downloaded. Then follow the instructions that came with the file for installation. Afterward, log in or sign up to access the gambling site.

The Best Mobile Casino Games

Like the desktop version of the online casino website, the mobile version comprises top casino game selections powered by Microgaming. Likewise, the live dealer section is extensively powered by Evolution Gaming.

The slots categories include top choices like Mega Moolah, Avalon, Break Da Bank Again, and more. Also, the table game section comprises the same old classics and reinvented specialty games, all for players' consumption on the top mobile casino platform.

Does the Jackpot City Ontario Casino Offer French support?

The FAQ section on the gambling avenue offers the chance to select between two language options: English and French. Also, on the main website, you can toggle between language options, including English and French.

Usability & Compatibility Rating: 4

The only challenge with mobile compatibility would be the prohibition of playing without signing up on the platform. However, this is not a big deal, as the registration process would not take up to a minute for completion.

A bank card is being inserted into a mobile phone for Banking options in JackpotCity Casino

Jackpot City Ontario Casino Banking Options: Which Deposit and Withdrawal Options Are Available?

The Jackpot City online casino banking is safe and secure as the platform employs the latest SSL (Secure Sockets Layer) encryption technology. In addition, this section will consider the various payment options and related information for this gambling platform.

The most suitable methods for payments for Canadians include:

Deposit Options

The most used deposit option familiar to punters in Ontario on the online casino is the Interac banking method. Other deposit options include credit card transfers through Visa and Mastercard. This top casino also supports Paysafecard transfers.

However, this is one of the $10 deposit online casinos. The minimum deposit on the casino is CA$10. In addition, the same $10 casino deposit amount applies to reward qualifications. No transaction charges apply to deposit transactions made on Jackpot City.

Withdrawal Options

The Canadian platform's most commonly used withdrawal options include Mastercard transfers, Interac bank transfers, Electronic Check, Insta Debit, PaySafeCard, MuchBetter, and Apple Pay. Usually, the type of method selected would determine the withdrawal waiting time.

For example, e-wallet transfers may take up to 2 days to complete. However, for bank transfers, it may take up to 7 banking days for completion.

It is noteworthy that the maximum withdrawal limit is not stipulated but can be set by the player. This limit tool allows for personal gambling decision-making while allowing for no responsible gambling limits.

What Is the Best Payment Option to Use?

The best option to use for payments on the platform is the Interac banking method. This option is also the most commonly used method in Canada. The minimum deposit limit stands at CA$10, while the player can decide the maximum limit.

Banking Rating: 4

The low rating for the banking section on this platform is due to a few reasons. The reason would be the lack of support for cryptocurrency transfers.

A security logo on a mobile phone for FairPlay and security of JackpotCity casino

Is the Jackpot City Casino a Fair and Safe Gambling Option in Ontario?

Yes. This gambling venue is a top-tier option in Ontario, Canada. The platform has been in the game for so long and has gained respect and trustworthiness in the industry. The platform passes all fairness testing, and it is certified by eCOGRA.

Likewise, to further ensure safety in other areas, the casino employs the latest SSL (Secure Sockets Layer) technology to protect the transactional information of players.

Does This Ontario Casino Have Any Awards?

The JackpotCity casino in Ontario can boast of a certificate granted by eCOGRA, one of the best fairness testing agencies in the world. Its games are constantly audited and monitored to maintain the high standard it portrays. The casino also won Casino of the Year award in 2019.

Fair Play and Safety Rating: 5

The gambling platform is rated perfectly for its top-tier fairness and safety conditions. KYC verification is prioritized to ensure that players' registration details are legit. Likewise, the terms and conditions section is clear on its demands. In addition, the casino is appropriately licensed for use under the proper authority.

An 18+ sign on a security logo for responsible gambling tools in JackpotCity Casino

Responsible Gambling Tools

The Canadian casino encourages players to consider gambling a fun activity rather than an avenue to make consistent riches. The platform prohibits underage gambling, thus stipulating that only individuals above 19 are allowed to register on the site. The responsible gambling tools supported include:

Responsibility Rating: 3

The platform comes up short when it comes to responsible gambling tools. For example, the gambling venue lacks time limits and reality check options.

A JackpotCity Casino customer care representative with a mobile phone like desk

Customer Support: Available Contact Options

The complaint channels on this online casino include:

Customer Support Rating: 5

The online gambling site earns a perfect rating in this section as it covers all the most important channels for customer support services. In addition, the support operators are responsive and diligent in rendering help.

Does the Jackpot City iGaming Site Cater to Sports Bettors?

The iGaming platform does not cater to Ontario players who are looking to place a bet on sporting activities. However, the list below includes iGaming sites where Ontario sports bettors can go to place their bets:


Is the JackpotCity Casino in Ontario Worth Checking Out?

Players should note that the gaming library on this platform is fantastic. The addition of specific gaming tournaments would even bolster this section. The banking sector comprises the most suitable options for Ontario and Canadian punters. However, a downside would be the lack of support for cryptocurrency transfers which deters the casino from the line of technologically advanced gambling platforms.

Overall Rating: 4.4

The general online casino rating tips the platform to be ahead of Canada's average online gambling avenues. To justify this rating, the upgrades and downgrades of this platform have been listed accordingly in the text.

Review details Reviewer: Meri Zimic Date Reviewed: June 14, 2023 Reviewed Casino: Jackpot City Editor's Rating: 4.5/5
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Meri Zimic - Author
Meri Zimic - Author

With more than half a decade of experience, Meri Zimic has been planning, writing, and publishing content for OntarioGambling.ca and the GambleSites Network since the inception. With her Bosnian heritage, she loves the multi-cultural aspect of Ontario and it's varied players.

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