FireVegas Casino Ontario: Insight into Mobile Gaming & Withdrawal Time

Last Updated: January 18, 2024 Overall Rating: 2.5/5

Still a new online casino in Canada, FireVegas Casino in Ontario has a well-known brand behind it. White Hat Gaming, a company registered in Malta, founded the casino in 2022 but has a number of other sites to its name as well.

FireVegas Casino website FireVegas Casino website
Pros and Cons for FireVegas Casino:
  • Good variety of games
  • 24/7 live customer service
  • French language support
  • Numerous payment methods available
  • Licensed by the UKGC and MGA
  • No mobile apps
  • Slow withdrawals
  • High minimum deposit amount
Rating Summary: Games and Software Rating: 2.5/5 Usability & Compatibility Rating: -/5 Banking Rating: 2.5/5 Fair Play and Safety Rating: 2.5/5 Responsibility Rating: -/5 Customer Support Rating: 2.5/5
Casino Info: Available in Ontario Yes Since: 2022 Live Chat: Yes Payout Speed: Credit Cards: 1-3 Business Days Ewallets: Instant Wire Transfer: 1-7 Business Days Pending Time: 1-3 Business Days Live Dealers: Yes Ongoing Promotions: Yes

FireVegas is fast gaining acceptance in Canada due to its excellent games as well as the overall experience. While we’re still waiting for their AGCO licence to be confirmed, FireVegas operates with licenses from the UK Gambling Commission and MGA.

Offering a wide range of slots, table games, live dealers, scratchcards, and other games, it further provides outstanding services in terms of banking and customer support. Discover everything you need to know about FireVegas Casino for Ontario players here - from details on the games lobby to banking, security, and ultimately customer support!

Different casino gaming items with FireVegas casino logo for the casino highlights

Best Features of FireVegas in Ontario

This iGaming platform has a lot of decent features which make it suitable for gaming. We have highlighted one that comes off as truly outstanding below.

Excellent Customer Support

FireVegas Casino thrives because of its customer support. It’s fast and straightforward, with knowledgeable agents always on point. Canadians will have no trouble getting the best out of it as the site makes its services available in French as well. You may use the website in French and also chat with Francophone customer service reps if you need to.

iGaming Regulations in Ontario

In June 2021, the Safe and Regulated Sports Betting Act (Bill C-218) was passed by Canadian lawmakers, allowing for provinces to introduce single-event sports betting offerings. Shortly after that, iGaming Ontario (iGO) was formed as a subsidiary of the Alcohol Gaming Commission of Ontario (AGCO). Together, the AGCO and iGO regulate online gambling in the province.

It wasn’t until April 4, 2022, though, that Ontario online gambling was launched. That was after the policies had all been laid out. The AGCO policies were designed to promote responsible gaming, prevent money laundering as well as underage gambling, ensure game integrity, and ultimately protect Ontario gamers’ personal information.

Gambling operators that wished to launch on April 4 secured licenses and were approved before the date. Several Ontario gambling sites launched on the day and since then, the market has continued to grow with more operators coming in every month.

Licensed Ontario Gambling Sites for Real Money Games

Despite announcements and high expectations over the past couple of months, FireVegas Casino is still not licensed by the AGCO. While we rate it safe for gaming, you can also find some of the top Ontario online casinos that are licensed by the AGCO below.

FireVegas casino gaming library screen on a tablet with a casino logo

Games Available at FireVegas

Despite its newness in the industry, FireVegas Casino in Ontario offers you a wide range of games. You’ll find over 2,000 games in the lobby, cutting across different categories such as slots, live dealers, table games, scratchcards, and keno.

What’s more interesting is that all these games are powered by some of the biggest developers in the industry. For example, there are over 160 titles in the Microgaming list of games on this platform. Other big developers featured include NetEnt, Play’n GO, Red Tiger, BluePrint, Inspired Gaming, Pragmatic Play, No Limit City, High 5 Games, and NYX Interactive.

Online Slots

At FireVegas Casino, you will find some of the best new slot releases together with classics, jackpots, megaways, drops and wins, and even cluster pays. The different types of slots are loaded with interesting and unique bonuses such as sticky wilds, re-spin, gamble, pick me, and expanding symbols.

Keep in mind that the selection features many top rated slots, including some of the best NetEnt online casino titles. The Book of Dead, Legacy of Dead, Immortal Romance, Thunderstruck II, Fluffy Favorites, and Secret Romance can all be found among the online slots here. The total number of games available in the slots collection exceeds 1,300.

Classic Table Games

The table section in the FireVegas Ontario Casino lobby features 55 titles and the games include variations of many popular picks. Table games you can go for include many Roulette options as well as Blackjack, Baccarat, and Poker but the list goes on to cover the likes of Andar Bahar, First Person Deal or No Deal, and Dream Catcher.

Live Casino Games

In the FireVegas Ontario Casino live dealer section, there are currently over 50 live games available. The collection contains a good mix of games where you will find different live Roulette casino games as well as a neat Blackjack lobby, Speed Baccarat, and other classic casino games such as Teen Patti, Andar Bahar, and Sic Bo.

Specialty Games

If you ever get tired of playing regular casino-style games, you may go for some specialty games. The casino features a decent selection of games like bingo, keno, and scratchcards. Some of the titles available are Summer Scratch, Football Scratch, Muertitos Video Bingo, and Tutan Keno.

Poker Games

There are also online video poker and table poker games on this platform. We’ve really enjoyed many of them with no hiccups and some examples include 3-Hand Casino Hold’em, Poker Dogs, Reely Poker, and All Aces Poker.

Games and Software Rating: 4.2

Although FireVegas has a good rating in this section, it still needs improving. We believe it would do better if the casino added slot races and more tournaments, but also made the games available for free play.

Some gaming items on a mobile phone with a big check mark for FireVegas casino Usability and Compatibility

FireVegas Ontario's Usability & Mobile Compatibility

There’s a lot at FireVegas Casino for Ontario players and it all starts with a beautiful and intuitive website interface. It offers easy navigation through its top and footer menus, helping you get to different sections quickly. The game lobby is well-arranged and easy to use. The titles are categorized into different sections too and there’s a search tool to help you locate favourites quickly.

What’s more, the website works perfectly on mobile devices, both Android and iOS. All you need is a good Internet connection and you will gain access to the thousands of games at FireVegas with no download needed. Unfortunately, FireVegas doesn't have any mobile casino app yet.

The Best Mobile Casino Games at FireVegas

These days, casino software developers make use of HTML5 technology in creating their games. This makes the games compatible with different platforms. FireVegas Casino features games from software providers that use this technology and most games available on PC are also available for play on mobile devices. These include slots, live casinos, scratchcards, bingo, keno, and video poker.

What Languages Does the Casino Support?

Fire Vegas extends its services beyond Ontario and Canada, accepting players from countries like Austria, India, New Zealand, and many others. Hence, the website is available in six languages. These are English, German, Spanish, French, Norwegian, and Portuguese.

Fortunately, the casino also provides customer support in these languages and Canadian players can also get assistance in French if needed.

Usability & Compatibility Rating: 3.0

Through its user-friendly website, you can enjoy your favourite games on the go at FireVegas Casino in Ontario. Nevertheless, it falls short because it lacks native mobile apps that would provide even faster and smoother access to games.

A few credit cards for banking options of FireVegas casino

Banking Options at FireVegas Ontario

FireVegas partners with several payment processors to ensure you can make your payments conveniently. These methods include e-wallets, cards, and bank transfers. Most importantly, it processes payments in Canadian dollars and features the most popular options like Interac.

Deposit Options

There are about ten different deposit options at this Interac Casino as well. In addition to Interac, it accepts Visa, Mastercard, MuchBetter, Neosurf, CashtoCode, EVoucher, EzeeWallet, and LuxonPay.

The minimum deposit amount is C$20 while the maximum depends on the payment option and your deposit limit. There are no extra fees incurred for deposits.

Withdrawal Options

At FireVegas Casino Canada, your payout is usually made through the same option you deposit. The minimum withdrawal amount is C$20 as well while the maximum is C$5,000 weekly, except for VIP players who may be eligible for a limit increase. Withdrawals at the casino are free, but there might be fees charged by your payment processor.

Unfortunately, Fire Vegas Ontario is not an instant payout casino. When you submit your withdrawal request, it usually remains pending for 48 hours. You may request a reversal during those two days. Once approved, the casino will send the money immediately but it may again take 3 to 5 working days for you to receive the payment.

What is the Best Payment Option to Use?

At FireVegas, Interac is the recommended payment method for Canadians. Fortunately, the site is one of the top Interac casinos around and you’ll be able to withdraw and deposit easily using this instant transfer method.

Bank Rating: 3.0

Frankly, Fire Vegas Casino performs rather poorly on occasions and this has affected the rating. Although it offers banking options capable of delivering instant payments, the processing time delays the funds. Also, the operator doesn't support cryptocurrency payments.

A lock and key on a mobile app and gold coins for fair play and security of FireVegas casino

Safety and Privacy Policies at FireVegas Ontario Casino

There are so many online casinos in Canada, but not all are safe for real money gaming. Fortunately, FireVegas Canadian casino players have nothing to worry about. The casino is licensed to operate by two of the most reputable regulators in the world – MGA and UKGC. In addition to that, it also uses high-level security measures to keep players safe.

FireVegas has a valid SSL certificate which is verified by Amazon. This means it uses HTTPS encryption to keep the data submitted on its website safe. It also means payments can be processed securely without being hijacked by fraudsters.

Furthermore, the casino only partners with reputable software developers. Thus, even though it doesn’t partner directly with a testing agency, players can trust that its games are safe since the software providers must have certified RNGs.

What Awards Does Fire Vegas Ontario Have?

Currently, the casino hasn’t received any awards, and neither does it have any additional certificates from other respected online gambling agencies.

Fair Play and Safety Rating: 3.0

Due to its licenses and SSL certificate, FireVegas is considered safe for gaming. Nevertheless, we hope to see it certified by other gambling agencies soon. With that, it would increase our rating for safety and fair play.

Different casino gaming items and a hand is holding a stopwatch for FireVegas casino responsible gambling tools

Responsible Gambling Tools at Fire Vegas

It is common to find a responsible gaming page at every top Canadian casino and FireVegas isn’t different. You’ll find a responsible gaming section on the casino website which provides information and links to resources where you can get help with problem gambling.

Furthermore, it offers a few tools for you to set limits on your gaming activity. These include deposit limits, session limits, reality checks, cool-off, and self-exclusion options.

Responsibility Rating: 4.0

Fire Vegas proves its commitment to players' safety by providing tools for you to control your gaming sessions and bankroll. However, it could add other tools like betting limits and loss limits.

A FireVegas casino customer support representative is providing support with a laptop

Casino Customer Support at FireVegas Canada

At this casino, there is a 24/7 customer service team dedicated to helping you resolve issues. Despite this, the casino recommends that you visit its FAQ section before reaching out. However, the FAQ page on the site is quite scanty.

At the time of writing, there are only six questions answered on the page. Therefore, you may have to contact the customer care team more often if you face a challenge. The good news is that customer service is knowledgeable and also provided in French.

Here is a full list of all the customer support contact options:

Customer Support Rating: 4.0

Although we do see potential improvements to its customer service, FireVegas does a good job overall with a knowledgeable team available 24/7.

Does FireVegas have a Sportsbook?

There is no sports betting section at the casino. Thus, you have to visit other Ontario gambling sites if you want to wager on your favourite sports. Here are some iGaming Ontario casinos that also feature sportsbooks:

FAQ

  • Will I find a review of Reel Gems slots at FireVegas Casino? No, the site doesn't provide reviews of its games and generally features little insight you can capitalize on.
  • Can I withdraw money with my friend's bank card? To prevent fraud and underage gaming, the casino only allows you to issue payments using payment methods with your name on them.
  • What documents do I need to submit for verification? You need to submit a copy of a valid ID such as a passport or driver's license and proof of address like a recent utility bill.
  • How do I set my loss limits at FireVegas? The casino does not offer a loss limit tool. However, you may use many other responsible gambling tools, including deposit and session limits.
  • At what age can I play at Fire Vegas Casino? Although the legal Ontario gambling age is 19, FireVegas still accepts players of 18 and above. This is because it's yet to secure a license from the AGCO and does not fully adhere to the Ontario gambling laws.

Final Thoughts on Fire Vegas Ontario: Is the Casino Worth Checking Out?

No doubt FireVegas Casino for Ontario players is a safe and convenient platform for real money games. It does well with its games collection and offers 24/7 live chat with the French language supported. We also loved that there are many banking options available and that the site was fully compatible with mobile devices.

Nevertheless, it falls below standard in several areas and we’d love to see better general customer care. For example, the casino does not allow you to try games for free even as a registered member and offers little to make you feel they’re going the extra mile.

Lack of mobile apps, rather slow withdrawals, and high minimum deposit amount are other aspects you may not like. However, it may be harsh to conclude the review with negative aspects as the casino has only been in operation for a few months now. We have enjoyed the gaming experience here and we’ve seen a great collection of games too, which has us hoping for more as the casino gets the AGCO licence in the near future.

Overall Rating: 3.7

FireVegas has earned a final 3.7 casino rating after considering its games collection, banking system, customer service, and all other areas. While it is safe enough for gaming, it lacks many features and we can't rate it among the best Ontario casinos currently. We look forward to seeing the features improved soon.

Review details Reviewer: Meri Zimic Date Reviewed: June 8, 2023 Reviewed Casino: FireVegas Casino Editor's Rating: 2.5/5
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Meri Zimic - Author
Meri Zimic - Author

With more than half a decade of experience, Meri Zimic has been planning, writing, and publishing content for OntarioGambling.ca and the GambleSites Network since the inception. With her Bosnian heritage, she loves the multi-cultural aspect of Ontario and it's varied players.

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